Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

– Food: 1-24kg packages cost 1000 ¥ shipping.
– Cold storage fee is 660 ¥.
– Particularly, some provinces far from Kuyshu collect high fees over 500 ¥, Hokkaido 550 ¥, Okinawa 600 ¥.
– Pay: Payment at home when receiving goods lose more money. Daibiki service 390 ¥ – Prepayment via yucho card Only charge for shipping.
– Orders over 10,000 ¥ get a 500 ¥ discount.

Which payment methods are accepted in the Online Shop?

– Pay: Payment at home when receiving goods lose more money.
– Daibiki service 390 ¥.
– Prepayment via yucho card Only charge for shipping.

How long will delivery take?

Receive item after two days of order.

How secure is shopping in the Online Shop? Is my data protected?

Please rest assured when ordering at the shop, your information will be kept confidential, not leaked out.

What exactly happens after ordering?

Orders will be processed on the system, then checked and packed for delivery to customers in the provinces..

Do I receive an invoice for my order?

You will receive invoices for the orders you have placed.

Send us an email

Call me: 090 6332 0682